The Department Store
335-337 The Parade
Beachtown
Auckland 1111
ph: 09 889 8899
email: thedepartmentstore@email.co.nz
web: thedepartmentstore.co.nz
27th of April 2020
Mr Jack Sampson
My deepest apology for the actions of the staff member who was serving you, there is no excuse for what the staff member done. We have given the staff member a warning and they are reciving customer serve traning to prevent this from happening again. We want to give you a ¥50 gift card for anyone of our departments.
Thank you so much, look forwards to seeing you soon.
Kindest regards,
Rebecca Smith
Manager - Footwear
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